Cancellation by yourself or your event:
- 28 to 14 days, we retain deposit
- 13 to 7 days, we retain 40%
- 6 to 2 days, we retain 50%
- On the day, of event we retain 100%.
Cancellation by ourselves:
- 28 to 4 days, 100% repaid
- 3 to 2 days, Met office weather warning 50% retained
- On the day, when the on-site risk assessment is done, identify the risks and conditions that would make the show dangerous to proceed. 100% retained
We will only ever cancel due to extreme weather or safety concerns over which we have no control.
All of our pyrotechnics are waterproofed and electronically launched to reduce miss firers and show interruptions caused by sudden downpours.